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Customer enquiry assistant for home and field services.

It collects the job, area and preferred time, then prepares a quote request for an employee. Preliminary details are not presented as an approved price or visit.

AI Lead Desk, one channel: AED 2,490 setup + AED 790/month. External fees are separate.

Request scope and quote

Send what starts the task, the tools involved and the result your employee needs. We will clarify the boundaries, access and next step in writing.

Process illustrationInput task
Validation and agreed action

Employee output

It collects the job, area and preferred time, then prepares a quote request for an employee. Preliminary details are not presented as an approved price or visit.

Exceptions are handed to the responsible employee.

An example of what your team could receive.

What you are ordering

It collects the job, area and preferred time, then prepares a quote request for an employee. Preliminary details are not presented as an approved price or visit.

  • Defined input
  • Validation and boundaries
  • Agreed action
  • Exception or employee handover

Example

Ask what the coordinator actually needs

Example
01Starting request

A request for cleaning is different from a maintenance inspection. We design the questions around your service categories so customers are not asked for irrelevant details. The assistant explains the next step and lets staff handle uncertain scope, pricing and availability.

02What AI does
  • What your service assistant can include
  • Example: a maintenance visit request is prepared
  • Connect scheduling only when the rules are ready
03Result for your team

What your service assistant can include

    Job intake. The requested service and a brief description of the work. Area and timing. Location information appropriate to the enquiry stage and a preferred visit window. Approved service answers. What is covered, general conditions and any published price rules. Routing. Delivery to the relevant team or branch using agreed criteria. Request tracking. A record of the enquiry, source conversation and what still needs confirmation.

    Press Play to see the steps.

    This example uses sample details. To try the AI yourself, open the WhatsApp demo.

    Scope

    Delivery scope and boundaries

    Included:

    It collects the job, area and preferred time, then prepares a quote request for an employee. Preliminary details are not presented as an approved price or visit.

    Separate:

    AI Lead Desk, one channel: AED 2,490 setup + AED 790/month. External fees are separate.

    Process

    A reviewable workflow

    Define the input and owner.
    Validate the source, required fields and permissions.
    Prepare the agreed action or draft.
    An employee confirms sensitive action.
    An exception enters a visible queue or employee handover.

    Process

    How to order

    Send a short written description.
    We clarify scope and access.
    We prepare an agreed proposal.
    Paid work is delivered and accepted against the criteria.

    Message us

    Want this for your business? Let’s talk.

    Request scope and quote

    Pricing

    Start with one task, with the costs clear upfront

    Try a focused pilot or discuss a package for your team. Apps and AI teams are quoted separately.

    21-day pilot
    AED 990
    one-time fee
    Try one task in your business before committing to a larger setup. No automatic renewal.
    • One channel, one agreed task and one simple connection to your existing tools.
    • Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
    What is included, extra costs and credit terms

    One channel, one agreed task and one simple connection to your existing tools. Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.

    External platform fees are separate. We explain the applicable charges before payment.

    If you continue within 14 days, we credit the AED 990 pilot fee towards setup. We confirm the exact dates and terms before payment.

    AI Lead Desk

    Answer customer questions and collect enquiry details in one channel.

    AED 2,490 setup
    AED 790/month
    • Answers based on your business information
    • Enquiry details collected for your team
    • Two languages
    • A basic enquiry report
    Discuss AI Lead Desk

    AI Sales Desk

    Help your sales team manage enquiries across several channels.

    AED 4,990 setup
    AED 1,490/month
    • Up to three channels
    • Customer record updates
    • Follow-ups and reminders
    • Routing to the right person
    • A results dashboard
    • Monthly improvements
    Discuss AI Sales Desk

    AI Operations Agent

    Connect several steps, from reading a request to checking the details and preparing the result.

    From AED 9,900 setup
    From AED 2,490/month
    • Tasks and connections agreed before launch
    • Data access limited to the job
    • Important actions can require approval
    Discuss my workflow

    A quote for your project

    Apps, AI teams and custom connections are quoted separately. We start with the job you need done, then explain the build cost and ongoing expenses. You’ll know what is included before work begins.

    Discuss pricing in WhatsApp

    Setup is a one-time fee. Monthly plans include hosting, monitoring, support and an agreed AI usage allowance. Meta messaging, telephony and other external services are charged separately. We confirm connections, limits and additional costs before you start.

    Questions & answers

    Frequently asked questions

    What is included in the quote?

    The work, access, checks, acceptance criteria, external costs and support are listed separately.

    Which connections are available?

    We confirm only connections supported by actual API access and permissions within the agreed scope.

    Is a call mandatory?

    No. You can start with a written task description.

    Show us what you ask before arranging a visit

    Send anonymised examples and your service categories. We will scope an assistant that prepares useful requests for the coordinator.

    WhatsApp
    L

    Layla

    SYNERVA’s AI assistant

    Hi, I’m Layla, SYNERVA’s AI assistant. What would you like help with?