SYNERVA
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Tourism & concierge

Customer enquiry assistant for tourism and concierge requests.

It collects the service, date and preferences, checks an available approved source and prepares a proposal or request for employee confirmation.

AI Lead Desk, one channel: AED 2,490 setup + AED 790/month. External fees are separate.

Request scope and quote

Send what starts the task, the tools involved and the result your employee needs. We will clarify the boundaries, access and next step in writing.

Process illustrationInput task
Validation and agreed action

Employee output

It collects the service, date and preferences, checks an available approved source and prepares a proposal or request for employee confirmation.

Exceptions are handed to the responsible employee.

An example of what your team could receive.

What you are ordering

It collects the service, date and preferences, checks an available approved source and prepares a proposal or request for employee confirmation.

  • Defined input
  • Validation and boundaries
  • Agreed action
  • Exception or employee handover

Example

Turn a broad question into a clear service enquiry

Example
01Starting request

A guest may ask for an activity, transfer or help arranging several services. The assistant can clarify the request without inventing a package or presenting an unconfirmed itinerary as booked. We design the conversation around the services you actually provide and the way staff confirm them.

02What AI does
  • What the assistant can include
  • Example: a guest activity request ready for confirmation
  • Use reliable sources for availability and conditions
03Result for your team

What the assistant can include

    Service guidance. Approved descriptions and general conditions for your offering. Request details. Relevant dates, group size and preferences. Structured briefs. A summary of the requested service and questions still open. Team routing. Delivery to the appropriate booking or concierge staff. Supported integrations. CRM or service-system connections after checking available functions.

    Press Play to see the steps.

    This example uses sample details. To try the AI yourself, open the WhatsApp demo.

    Scope

    Delivery scope and boundaries

    Included:

    It collects the service, date and preferences, checks an available approved source and prepares a proposal or request for employee confirmation.

    Separate:

    AI Lead Desk, one channel: AED 2,490 setup + AED 790/month. External fees are separate.

    Process

    A reviewable workflow

    Define the input and owner.
    Validate the source, required fields and permissions.
    Prepare the agreed action or draft.
    An employee confirms sensitive action.
    An exception enters a visible queue or employee handover.

    Process

    How to order

    Send a short written description.
    We clarify scope and access.
    We prepare an agreed proposal.
    Paid work is delivered and accepted against the criteria.

    Message us

    Want this for your business? Let’s talk.

    Request scope and quote

    Pricing

    Start with one task, with the costs clear upfront

    Try a focused pilot or discuss a package for your team. Apps and AI teams are quoted separately.

    21-day pilot
    AED 990
    one-time fee
    Try one task in your business before committing to a larger setup. No automatic renewal.
    • One channel, one agreed task and one simple connection to your existing tools.
    • Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
    What is included, extra costs and credit terms

    One channel, one agreed task and one simple connection to your existing tools. Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.

    External platform fees are separate. We explain the applicable charges before payment.

    If you continue within 14 days, we credit the AED 990 pilot fee towards setup. We confirm the exact dates and terms before payment.

    AI Lead Desk

    Answer customer questions and collect enquiry details in one channel.

    AED 2,490 setup
    AED 790/month
    • Answers based on your business information
    • Enquiry details collected for your team
    • Two languages
    • A basic enquiry report
    Discuss AI Lead Desk

    AI Sales Desk

    Help your sales team manage enquiries across several channels.

    AED 4,990 setup
    AED 1,490/month
    • Up to three channels
    • Customer record updates
    • Follow-ups and reminders
    • Routing to the right person
    • A results dashboard
    • Monthly improvements
    Discuss AI Sales Desk

    AI Operations Agent

    Connect several steps, from reading a request to checking the details and preparing the result.

    From AED 9,900 setup
    From AED 2,490/month
    • Tasks and connections agreed before launch
    • Data access limited to the job
    • Important actions can require approval
    Discuss my workflow

    A quote for your project

    Apps, AI teams and custom connections are quoted separately. We start with the job you need done, then explain the build cost and ongoing expenses. You’ll know what is included before work begins.

    Discuss pricing in WhatsApp

    Setup is a one-time fee. Monthly plans include hosting, monitoring, support and an agreed AI usage allowance. Meta messaging, telephony and other external services are charged separately. We confirm connections, limits and additional costs before you start.

    Questions & answers

    Frequently asked questions

    What is included in the quote?

    The work, access, checks, acceptance criteria, external costs and support are listed separately.

    Which connections are available?

    We confirm only connections supported by actual API access and permissions within the agreed scope.

    Is a call mandatory?

    No. You can start with a written task description.

    Tell us what guests ask before your team can confirm

    Share anonymised enquiries and your services. We will scope an assistant that prepares useful briefs without promising unconfirmed bookings.

    WhatsApp
    L

    Layla

    SYNERVA’s AI assistant

    Hi, I’m Layla, SYNERVA’s AI assistant. What would you like help with?