SYNERVA
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WhatsApp automation

Custom WhatsApp automation for an agreed customer or operational workflow.

We review whether the task needs a chatbot, API setup or another supported connection and preserve this existing service route.

  • Lead Qualification
  • Human Handover
  • CRM & Workflow Connections

Quoted after reviewing the account, workflow, access and external platform costs.

Request scope and quote

A custom implementation service built around your business process.

Send what starts the task, the tools involved and the result your employee needs. We will clarify the boundaries, access and next step in writing.

Process illustrationInput task
Validation and agreed action

Employee output

We review whether the task needs a chatbot, API setup or another supported connection and preserve this existing service route.

Exceptions are handed to the responsible employee.

An example of what your team could receive.

What you are ordering

We review whether the task needs a chatbot, API setup or another supported connection and preserve this existing service route.

  • Defined input
  • Validation and boundaries
  • Agreed action
  • Exception or employee handover

Example

From a WhatsApp enquiry to an assigned next step

Illustrative workflow
011 · Customer requests service

A customer asks about an agreed service in WhatsApp.

022–5 · Defined process
  • 2 · Required details clarified
  • 3 · Structured enquiry prepared
  • 4 · Next action assigned
  • 5 · Allowed follow-up covered by process rules
036 · Employee sees state and can continue

Structured enquiry

  • Requested service: Business automation
  • Assigned team: Sales
  • Next action: Review enquiry
  • Status: Ready for employee

The employee sees the collected state and can continue the conversation.

Press Play to see the steps.

Illustrative workflow — not a client case study. No new backend is represented here.

Scope

Delivery scope and boundaries

Included:

We review whether the task needs a chatbot, API setup or another supported connection and preserve this existing service route.

Separate:

Quoted after reviewing the account, workflow, access and external platform costs.

Process

A reviewable workflow

Define the input and owner.
Validate the source, required fields and permissions.
Prepare the agreed action or draft.
An employee confirms sensitive action.
An exception enters a visible queue or employee handover.

Process

How to order

Send a short written description.
We clarify scope and access.
We prepare an agreed proposal.
Paid work is delivered and accepted against the criteria.

Message us

Want this for your business? Let’s talk.

Request scope and quote

Pricing

21-day pilot
AED 990
one-time fee
Try one task in your business before committing to a larger setup. No automatic renewal.
  • One channel, one agreed task and one simple connection to your existing tools.
  • Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
What is included, extra costs and credit terms

One channel, one agreed task and one simple connection to your existing tools. Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.

External platform fees are separate. We explain the applicable charges before payment.

If you continue within 14 days, we credit the AED 990 pilot fee towards setup. We confirm the exact dates and terms before payment.

AI Lead Desk

Answer customer questions and collect enquiry details in one channel.

AED 2,490 setup
AED 790/month
  • Answers based on your business information
  • Enquiry details collected for your team
  • Two languages
  • A basic enquiry report
Discuss AI Lead Desk

AI Sales Desk

Help your sales team manage enquiries across several channels.

AED 4,990 setup
AED 1,490/month
  • Up to three channels
  • Customer record updates
  • Follow-ups and reminders
  • Routing to the right person
  • A results dashboard
  • Monthly improvements
Discuss AI Sales Desk

AI Operations Agent

Connect several steps, from reading a request to checking the details and preparing the result.

From AED 9,900 setup
From AED 2,490/month
  • Tasks and connections agreed before launch
  • Data access limited to the job
  • Important actions can require approval
Discuss my workflow

A quote for your project

Apps, AI teams and custom connections are quoted separately. We start with the job you need done, then explain the build cost and ongoing expenses. You’ll know what is included before work begins.

Discuss pricing in WhatsApp

Setup is a one-time fee. Monthly plans include hosting, monitoring, support and an agreed AI usage allowance. Meta messaging, telephony and other external services are charged separately. We confirm connections, limits and additional costs before you start.

Questions & answers

Frequently asked questions

What is included in the quote?

The work, access, checks, acceptance criteria, external costs and support are listed separately.

Which connections are available?

We confirm only connections supported by actual API access and permissions within the agreed scope.

Is a call mandatory?

No. You can start with a written task description.

Define your first WhatsApp automation workflow

Tell us what starts the process, which details your team needs and who should own the next action.

WhatsApp
L

Layla

SYNERVA’s AI assistant

Hi, I’m Layla, SYNERVA’s AI assistant. What would you like help with?