Example
Turn a broad question into a clear service enquiry
- What the assistant can include
- Example: a guest activity request ready for confirmation
- Use reliable sources for availability and conditions
An example of what your team could receive.
Tourism & concierge
AI Assistants for Tourism and Concierge Businesses in the UAE
Help guests explain what they need and give your team a useful request. We build AI assistants for tourism and concierge businesses that share approved service information, collect preferences and organise the next step. Dates, group requirements and preferences in one brief. Service answers from information your business approves. Availability, payment and confirmation kept with the authorised workflow.
ExampleTourism & concierge
An example of what your team could receive.
Example
Turn a broad question into a clear service enquiry
01Starting request
A guest may ask for an activity, transfer or help arranging several services. The assistant can clarify the request without inventing a package or presenting an unconfirmed itinerary as booked. We design the conversation around the services you actually provide and the way staff confirm them.
02What AI does
- What the assistant can include
- Example: a guest activity request ready for confirmation
- Use reliable sources for availability and conditions
03Result for your team
What the assistant can include
Service guidance. Approved descriptions and general conditions for your offering. Request details. Relevant dates, group size and preferences. Structured briefs. A summary of the requested service and questions still open. Team routing. Delivery to the appropriate booking or concierge staff. Supported integrations. CRM or service-system connections after checking available functions.
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This example uses sample details. To try the AI yourself, open the WhatsApp demo.
Illustrative project
Fictional company and scenario characters. This is an implementation example, not a completed client project or a customer testimonial.
A guest request turned into a concierge brief
A concierge business could organise activity requests and preferences before a manager checks providers and availability.
Oryvella Guest Experiences · Karim Nabil · Guest services manager · Scenario character
Scenario briefPrepare a clear guest brief, then let our concierge verify the actual options.
Identify the activity type and group size.
Collect the preferred date and practical preferences.
Prepare an option request for supplier confirmation.
ActivityPrivate cultural outing
GroupFour guests — synthetic example
PreferenceAfternoon start
AvailabilitySupplier confirmation required
How it could work
Starting situation
In the example, guests ask for an experience without sharing group size or preferred timing. The manager must gather these details before suggesting an appropriate option.
Proposed solution
We could build a guided request flow around an approved activity catalogue. It would capture preferences, identify missing details and produce a brief for a manager to validate with the relevant provider.
Proposed deliverable
The planned result is a structured guest request and an auditable handover. A supplier-confirmed offer remains a separate step.
Scope and dependencies
Approved catalogue content, supplier responsibilities and permitted customer data must be defined. No invented live prices, availability or payment confirmation should appear.
Approach
Turn a broad question into a clear service enquiry
A guest may ask for an activity, transfer or help arranging several services. The assistant can clarify the request without inventing a package or presenting an unconfirmed itinerary as booked. We design the conversation around the services you actually provide and the way staff confirm them.
Scope
What the assistant can include
Service guidance.
Approved descriptions and general conditions for your offering.
Request details.
Relevant dates, group size and preferences.
Structured briefs.
A summary of the requested service and questions still open.
Team routing.
Delivery to the appropriate booking or concierge staff.
Supported integrations.
CRM or service-system connections after checking available functions.
Example
Example: a guest activity request ready for confirmation
A guest asks about a private excursion for a small group. The assistant collects the preferred date and the relevant service preferences, then passes a brief to the team. Staff check the provider, availability and price. The request is not shown as a paid reservation, and any suggested schedule is clearly provisional.
Illustrative service scenario with fictional details—not a confirmed itinerary or client case study.
Approach
Use reliable sources for availability and conditions
We review where service information and booking data are maintained. Live availability requires an approved connection and rules for changes. Travel documents, visa eligibility, supplier guarantees and personalised travel advice are not automatically part of an enquiry assistant.
Process
How we build the first workflow
Choose one service journey and provide approved information.
Define request fields, provisional details and confirmation ownership.
Test missing dates, unavailable options and requests outside your offering.
Launch the agreed channel and show staff how to review each brief.
Process
Pricing around your booking process
A focused enquiry assistant may be a suitable starting point. Booking engines, payments, multiple providers and complex itineraries require a separate scope. Setup, ongoing operation and external service fees are identified before commitment.
Message us
Want this for your business? Let’s talk.
Pricing
Start with one task, with the costs clear upfront
Try a focused pilot or discuss a package for your team. Apps and AI teams are quoted separately.
21-day pilot
AED 990
one-time fee
Try one task in your business before committing to a larger setup. No automatic renewal.
- One channel, one agreed task and one simple connection to your existing tools.
- Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
What is included, extra costs and credit terms
One channel, one agreed task and one simple connection to your existing tools. Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
External platform fees are separate. We explain the applicable charges before payment.
If you continue within 14 days, we credit the AED 990 pilot fee towards setup. We confirm the exact dates and terms before payment.
AI Lead Desk
Answer customer questions and collect enquiry details in one channel.
AED 2,490 setup
AED 790/month
- Answers based on your business information
- Enquiry details collected for your team
- Two languages
- A basic enquiry report
AI Sales Desk
Help your sales team manage enquiries across several channels.
AED 4,990 setup
AED 1,490/month
- Up to three channels
- Customer record updates
- Follow-ups and reminders
- Routing to the right person
- A results dashboard
- Monthly improvements
AI Operations Agent
Connect several steps, from reading a request to checking the details and preparing the result.
From AED 9,900 setup
From AED 2,490/month
- Tasks and connections agreed before launch
- Data access limited to the job
- Important actions can require approval
A quote for your project
Apps, AI teams and custom connections are quoted separately. We start with the job you need done, then explain the build cost and ongoing expenses. You’ll know what is included before work begins.
Discuss pricing in WhatsAppSetup is a one-time fee. Monthly plans include hosting, monitoring, support and an agreed AI usage allowance. Meta messaging, telephony and other external services are charged separately. We confirm connections, limits and additional costs before you start.
Questions & answers
Frequently asked questions
Can the assistant make a confirmed booking?
Only through an approved booking workflow with current availability and the required permissions. Otherwise, it prepares a request for staff confirmation.
Can it create an itinerary?
A provisional service outline can be scoped from approved information. It must not imply that transport, tickets or activities are reserved without a completed authorised booking process.
Can it take payments?
Payment collection requires a separately scoped provider, account and secure process. A standard conversation should not ask guests to send card details in messages.
Can it answer visa or entry questions?
This administrative assistant should not provide individual immigration decisions or guarantees. Such enquiries should be directed to an appropriate authorised source or specialist process.
Can it work for a hotel or concierge desk?
We can assess the specific guest-service workflow and available systems. Room inventory, property-management functions and service booking need explicit integration scope.
Can several languages be included?
Yes, subject to the agreed languages and testing. Service names, conditions and handover should be reviewed in each included language rather than translated without checking the meaning.
Tell us what guests ask before your team can confirm
Share anonymised enquiries and your services. We will scope an assistant that prepares useful briefs without promising unconfirmed bookings.