Example
Appointment request prepared
- Gel manicure
- Friday after 4 pm
- Conversation attached
Reception confirms the appointment time.
Messages, comments and customer enquiries
Your next customer might be waiting in your messages.
“How much?” “Can I book?” “Do you offer this?” We build AI to answer the usual questions, gather the details and bring the right conversations to your team. Comment moderation can be included where your accounts support it.
Pricing is based on the job and connections involved.
ExampleMessages, comments and customer enquiries
An example of what your team could receive.
Example
A price question becomes a useful enquiry.
01Starting request
How much is a gel manicure?
02What AI does
- Our gel manicure is AED 150. Would you like to ask about an appointment?
- Records the customer’s reply: Yes, Friday after 4 if possible.
- I’ll pass that to reception. They’ll confirm the available time with you.
- Reception receives the service, preferred time and conversation together.
03Result for your team
Prepared result
- Gel manicure
- Friday after 4 pm requested
- Reception to confirm
- No appointment booked by this example.
The result is ready for your team to review.
Press Play to see the steps.
Illustrative example — a fictional salon and sample prices.
Give useful conversations the attention they need.
Answer from your own offer.
Keep replies connected to the services, prices and information you approve.
Sort the conversation.
Separate a new enquiry, a support question and a complaint so each reaches the right person.
Spend less time checking comments.
Flag likely spam and use the moderation actions available to your account. Uncertain cases can stay for review.
Start with the account that keeps you busiest.
Check the account.
We review the features and access available on your chosen platform.
Agree the replies.
Choose which questions AI can answer and which should go to a person.
Try real situations.
Test enquiries, complaints and spam before turning on the agreed actions.
A setup for the channels you use.
We confirm the accounts, conversations and moderation work first. A simple customer assistant may fit a published package; additional channels or custom features may need a separate quote. You see setup, support and platform costs before launch.
Questions & answers
A few useful answers
Can it work across all our social accounts?
We check each account and platform. The available actions may differ, even when several channels are connected.
Does this include making posts or running ads?
This service covers messages and comments. Content production, publishing and advertising are separate pieces of work.
Where are customers waiting for an answer?
Tell us the channel and a question you receive often. We will help you build the first useful response.