SYNERVA

Real estate

AI Chatbots for Real Estate Businesses in the UAE

Give your property team an organised enquiry before they call back. We build AI assistants that explain approved services, collect the buyer’s or tenant’s requirements and prepare a viewing request for an agent to confirm. Budget, area and property preferences together. The original conversation available to the agent. Availability and viewing confirmation kept separate from an enquiry.

ExampleReal estate
Example

Build around the way your agency handles interest

  • What your property assistant can include
  • Example: a viewing request with useful context
  • Connect current property information carefully

An example of what your team could receive.

An example of what your team could receive.

Example

Build around the way your agency handles interest

Example
01Starting request

A message such as “Is this available?” often needs several follow-up questions. The assistant can collect the relevant requirements without presenting every contact as a qualified buyer. We define which details matter to your team and when the enquiry should move to a broker.

02What AI does
  • What your property assistant can include
  • Example: a viewing request with useful context
  • Connect current property information carefully
03Result for your team

What your property assistant can include

    Requirement capture. Buy or rent, preferred area, property type and relevant budget information. Approved information. Your service descriptions and property information from agreed sources. Viewing requests. Preferred dates and times, clearly marked as requests until confirmed. Routing. Assignment by an agreed rule such as area, language or property responsibility. CRM delivery. Supported transfer of the enquiry and conversation to the appropriate record.

    Press Play to see the steps.

    This example uses sample details. To try the AI yourself, open the WhatsApp demo.

    Illustrative project

    Fictional company and scenario characters. This is an implementation example, not a completed client project or a customer testimonial.

    A property enquiry with a useful viewing brief

    A property agency could collect the buyer’s stated preferences and send an agent a structured enquiry before a viewing is arranged.

    Avelora Property Studio · Nabil Rashid · Sales coordinator · Scenario character

    Scenario brief

    Give the agent the customer’s actual preferences, not an automatically promised viewing.

    01

    Ask about area, property type and optional budget range.

    02

    Record the preferred timing and any listing reference.

    03

    Send the brief to an agent for availability and viewing confirmation.

    Example output — synthetic data
    TypeTwo-bedroom apartment
    AreaWaterfront neighbourhood
    TimingViewing preferred this weekend
    StatusAgent confirmation required
    How it could work

    Starting situation

    In the scenario, buyers ask about several listings at once. An agent needs to clarify the area, property type and timing before checking suitable options and actual availability.

    Proposed solution

    We could build an enquiry assistant linked to an approved listing source. It would collect preferences, record the listing reference and prepare a viewing request for the assigned agent to verify.

    Proposed deliverable

    The proposed result is a complete viewing request and a handover trail. An agent confirms listing availability, conditions and the appointment.

    Scope and dependencies

    Listing access and update responsibility must be agreed. The assistant must not invent available inventory, investment returns or booking confirmations.

    Approach

    Build around the way your agency handles interest

    A message such as “Is this available?” often needs several follow-up questions. The assistant can collect the relevant requirements without presenting every contact as a qualified buyer. We define which details matter to your team and when the enquiry should move to a broker.

    Scope

    What your property assistant can include

    Requirement capture.

    Buy or rent, preferred area, property type and relevant budget information.

    Approved information.

    Your service descriptions and property information from agreed sources.

    Viewing requests.

    Preferred dates and times, clearly marked as requests until confirmed.

    Routing.

    Assignment by an agreed rule such as area, language or property responsibility.

    CRM delivery.

    Supported transfer of the enquiry and conversation to the appropriate record.

    Example

    Example: a viewing request with useful context

    A prospective tenant asks about a two-bedroom property. The assistant collects the area preference, budget range and a preferred viewing time. The agent receives those details together and checks the current listing and availability. A suggested property is not described as reserved, and a requested viewing is not shown as confirmed.

    Illustrative workflow with fictional details—not a client case study.

    Approach

    Connect current property information carefully

    We review the listing source, update frequency and CRM access. Without a supported current inventory connection, the assistant should collect the requirement and leave availability to your team. It should not invent rental terms, investment returns or property details.

    Process

    How we implement the first workflow

    Choose a single enquiry type, such as rental or viewing requests.
    Agree fields, approved information and agent-routing rules.
    Test missing budgets, unavailable properties and requests for a person.
    Launch the chosen channel and show agents how to review enquiries.

    Scope

    Pricing for your agency’s scope

    A limited customer-assistant pilot may be suitable after review. Property feeds, CRM synchronisation and multiple teams need their own scope. Your proposal separates setup, ongoing support and external platform costs.

    Message us

    Want this for your business? Let’s talk.

    Pricing

    Start with one task, with the costs clear upfront

    Try a focused pilot or discuss a package for your team. Apps and AI teams are quoted separately.

    21-day pilot
    AED 990
    one-time fee
    Try one task in your business before committing to a larger setup. No automatic renewal.
    • One channel, one agreed task and one simple connection to your existing tools.
    • Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.
    What is included, extra costs and credit terms

    One channel, one agreed task and one simple connection to your existing tools. Includes setup, a results dashboard, the option for your team to take over a conversation and an agreed AI usage allowance.

    External platform fees are separate. We explain the applicable charges before payment.

    If you continue within 14 days, we credit the AED 990 pilot fee towards setup. We confirm the exact dates and terms before payment.

    AI Lead Desk

    Answer customer questions and collect enquiry details in one channel.

    AED 2,490 setup
    AED 790/month
    • Answers based on your business information
    • Enquiry details collected for your team
    • Two languages
    • A basic enquiry report
    Discuss AI Lead Desk

    AI Sales Desk

    Help your sales team manage enquiries across several channels.

    AED 4,990 setup
    AED 1,490/month
    • Up to three channels
    • Customer record updates
    • Follow-ups and reminders
    • Routing to the right person
    • A results dashboard
    • Monthly improvements
    Discuss AI Sales Desk

    AI Operations Agent

    Connect several steps, from reading a request to checking the details and preparing the result.

    From AED 9,900 setup
    From AED 2,490/month
    • Tasks and connections agreed before launch
    • Data access limited to the job
    • Important actions can require approval
    Discuss my workflow

    A quote for your project

    Apps, AI teams and custom connections are quoted separately. We start with the job you need done, then explain the build cost and ongoing expenses. You’ll know what is included before work begins.

    Discuss pricing in WhatsApp

    Setup is a one-time fee. Monthly plans include hosting, monitoring, support and an agreed AI usage allowance. Meta messaging, telephony and other external services are charged separately. We confirm connections, limits and additional costs before you start.

    Questions & answers

    Frequently asked questions

    Can it show only available properties?

    That requires a supported, current listing source and rules for handling updates. Without it, the assistant collects preferences and lets an agent confirm availability.

    Will it qualify buyers automatically?

    It can gather the agreed qualifying details. A serious sales opportunity is still defined by your business and reviewed by the team, not inferred from any completed chat.

    Can it confirm viewings?

    Only where current scheduling and booking permissions are explicitly connected and tested. Otherwise, it prepares a viewing request for the agent to confirm.

    Can enquiries go to different brokers?

    Routing can be scoped by agreed criteria and supported records. We also define what happens when no owner matches or a broker is unavailable.

    Can it quote returns or give investment advice?

    The assistant is scoped for service and enquiry handling, not personalised investment advice. It should not invent returns, appreciation forecasts or legal assurances about a property.

    Can we use WhatsApp and the website?

    Both can be considered, but the channels, connections and handover rules must be included in the proposal. A pilot for one channel does not automatically include both.

    Show us the questions that arrive before a viewing

    Share anonymised enquiries and the fields your agents need. We will scope an assistant for your property business.

    WhatsApp
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    Layla

    SYNERVA’s AI assistant

    Hi, I’m Layla, SYNERVA’s AI assistant. What would you like help with?